Cancellation and refund policy

Payment Policy


  • 50% of the total payment to be made while submitting the application form and the remaining  balance to be paid after the form has been approved.
  • All deposits/payments need to be made via online transfer/cheque/demand draft to our below mentioned bank account:

Beneficiary name : Baypark Hotel and Resorts Pvt. Ltd.

Beneficiary address : Healing Hills, Rushikonda, Visakhapatnam,530045.

Beneficiary bank : SBI Bank, Rushikonda, Visakhapatnam, 530045.

Account number : 30751679301

IFSC code : SBIN0011657

Swift code (International transactions) : SBININBB726

MICR Code : 530002047

Pema reserves the right to cancel the booking in case of non-payment of above- mentioned advance/final payments as per schedule. Pema Wellness also reserves the right to cancel the booking in case the guest furnishes wrong medical information or found unsuitable for the treatment for clinical or other reasons.

However, the below mentioned cancellation policy will be applicable in general:

Terms and Conditions:

  1. Cancellation made between 15-30 days of arrival will attract 50% of the total retreat price.
  2. Cancellation made within 15 days of arrival will attract 100% of the total retreat price.
  3. No-show on check-in date would qualify for no refund and cancellation of booking.   
  4. There will be no refund made for early departure while at the resort.


For General Enquiry


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PEMA Wellness Resorts, Healing Hills,
Rushikonda, Visakhapatnam,
Andhra Pradesh 530045

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